Welcome
ILLiad: Interlibrary Loan Made Easier!
Pollak Library is pleased to offer our interlibrary loan patrons a new, more effective tool to manage the ILL process,
ILLiad. Not to be confused with Homer's Illiad, our ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database. CSUF's Pollak Library joins over 300 universities across the globe that believe ILLiad improves the performance of ILL operations and offers patrons a more active role in the ILL process.
A few of the features we hope you will utilize include:
- Patrons may create their own username and password through a simple, one-time registration process, which is all you will ever need to access your ILLiad account. In addition, this username and password can be entered into your profile on the faculty portal pages so that you are automatically authenticated into
ILLiad.
- Patrons are able to view electronically-received articles (select Your Articles in your ILLiad account).
- Patrons may request renewals with the click of a button, provided that their material is not overdue (see Renew Items tab in your ILLiad account).
- Patrons may track the progress of their requests (see Current Requests tab in your ILLiad account).
- Patrons may view items previously requested (see Request History tab in your ILLiad account).
- Patrons are notified via e-mail about the arrival of new materials, overdue materials, cancelled requests, etc.
- Patrons may gain access to their ILLiad account 24 hours a day, 7 days a week, from any location with Internet access, using their username and password or the faculty portal.
- Finally, staff members in the Interlibrary Loan section are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your inquiries about your request. We are also able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.
To register as an ILLiad user go to
www.library.fullerton.edu/illiad. If you have any questions or concerns about ILLiad or interlibrary services in general please contact Stacy Caron, head of the interlibrary loan section, at 714-278-4026 or Theresa
Liedtka, head of access services and systems, at 714-278-7544. We look forward to working with you, and having you work with
ILLiad.
Theresa Liedtka,
Access Services Coordinator
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