Pollak Library Policy Information Print Info
Interlibrary Loan Borrowing Policy

NOTE: ILL policies/procedures are predicated on the assumption of mutual reciprocity among libraries. This includes strict adherence to the Lending Library’s use guidelines, particularly loan due date.

Definition of an ILL Requestor

This service is available to all currently enrolled CSUF students, staff, and faculty who are registered with Pollak Library. Interlibrary Loan requests will not be processed for patrons with a delinquent status with the Library or whose registration has expired.

Alumni Association Members, Courtesy-Card Holder, Special Borrowers

ILL services are not available to Alumni Association members, courtesy-card holders, or other special borrowers. These persons are encouraged to apply for ILL privileges at their local public library.

Submitting an ILL Request: Methods and Quantity

Requests must be submitted electronically. Electronic requests are submitted via ILLiad. If you need further assistance, contact the Reference Desk, located on the first floor of Library North.

Presently there is no limit on the number of requests that a patron may submit via ILLiad. However, Interlibrary Loan staff reserves the right to limit how many requests are processed per day per user during busy periods in order to ensure as many users as possible have access to ILL services. The University Librarian will work with the Academic Senate Library Committee to discuss instances where utilization considerably beyond averages or norms for Interlibrary Loan services occur and recommend appropriate action.

Patrons of the Library Members

  • Basic Membership: Interlibrary Loan Service not available
  • Enhanced Membership: 4 requests per membership year
  • Benfactor Membership: 18 requests per membership year
  • Life Membership: 18 requests per membership year

Costs

Pollak Library assesses no charges for ILL borrowing privileges provided that the lending library assesses charges under $30. Requestors are notified in advance when payment exceeding $30 is required by the lending library. ILL places the order following receipt of prepayment by the patron.

Requestor Notification

Loans may be picked up at the Circulation Desk upon e-mail notification. Articles are delivered electronically via the requestor’s ILLiad account. E-mail notification is provided when the article is available.

Renewals

Interlibrary Loan does allow renewals if permitted by the lending library. Renewal requests may be submitted via your ILLiad account. Renewal requests must be made before the due date. Renewals made on the due date and after will not be permitted. If a book is needed longer than the time permitted by the lending library, please submit another request for the same item and ILL will try to obtain a second copy from another lending library.

Overdues

Overdue notices are e-mailed weekly. After the third overdue notice the requestor’s ILLiad account is blocked and a hold is place on the requestor’s Library and University records. The patron is responsible for payment of any fines/fees assessed by the lending library as a result of returning the material late.

Lost Books

  • Loaned ILL materials are not intended for long-term use.
  • ILL is not a substitute for purchasing a textbook.
  • The Requestor must pay for the replacement of a lost book.
  • Replacement charges are assessed by the lending library and  typically range anywhere from $65.00 to over $200.00 depending on the material.  
     

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